VivaScore® is proprietary technology owned by Alula Technologies Group (“Alula”). The information provided through VivaScore® is intended solely for general informational purposes only and is not constituted, nor is it a substitute for professional medical advice, diagnosis, treatment, or prevention of diseases or other health conditions.


Purpose of VivaScore®
The purpose of the VivaScore® App is to provide users with access to their own personal data, specific to the modules activated within the App. VivaScore® does not alter, modify, or validate results received from integrated data sources, including health data feeds. Accordingly, Alula disclaims liability for any inaccuracies, omissions, or errors from the source data, as well as for any data that may be missing or delayed.

Alula partners with trusted and reputable third-party data providers who remain responsible for their own internal data validation and quality control measures. However, data anomalies may occur, including but not limited to misidentification or imprecise data capture.


General Disclaimer
VivaScore® and its affiliates accept no responsibility for errors or omissions and disclaim liability for any losses or damage arising from the use of the health scan. Content may be updated or modified at any time without prior notice. No warranties are made regarding the absence of viruses, malware, or other harmful components.


Medical Information Disclaimer
VivaScore® offers general health-related content for informational purposes only. It is not intended to be use in the diagnosis, treatment, cure, or prevention of any medical condition. Information provided, including third-party content or external links, may not be exhaustive and is not tailored to individual medical conditions. Outcomes may vary based on each user’s health status.
VivaScore® disclaims any liability for reliance placed on health-related content and makes no representation or guarantees regarding the accuracy, completeness, or applicability of the information presented.

Any opinions or comments expressed by employees or users are their own and do not necessarily reflect the views of VivaScore®.


Medical Device Disclaimer
VivaScore® is not classified as a medical device and has not been evaluated or approved by the U.S. Food and Drug Administration (FDA), the South African Health Products Regulatory Authority (SAHPRA), or any equivalent medical regulatory authority. It is not intended to diagnose, treat, cure, or prevent any disease. Users are advised to consult a qualified healthcare provider for any medical concerns.


Fitness and Nutritional Information Disclaimer
VivaScore® may include content related to fitness, exercise, and nutrition for general informational purposes only. This content is not medical advice and should not replace consultation with a qualified healthcare professional. Always seek medical clearance before beginning any exercise or dietary program. Use of this content is at your own risk, and VivaScore® accepts no liability for any resulting injuries or adverse effects.


Errors and Omissions Disclaimer
Information provided through VivaScore® is general in nature. While VivaScore® endeavors to ensure accuracy and currency, legal, regulatory, or clinical updates may render content outdated. VivaScore® disclaims liability for any reliance placed on such information or the consequences of any action taken based thereon.


Fair Use Disclaimer
VivaScore® may contain copyrighted material under the doctrine of “fair use” for purposes such as education, commentary, news reporting, research, or teaching. Any use beyond this scope requires permission from the original rights holder.


Views Expressed Disclaimer
Opinions expressed by users, employees, or third-party contributors do not necessarily reflect the views of VivaScore® or its affiliates. Users are solely responsible for the content of their comments and any associated legal consequences. VivaScore® reserves the right to moderate or remove content where legally required or in breach of its terms of use.


Responsibility Disclaimer
VivaScore® does not provide professional advice in any area, including wellness, medicine, law, finance, tax, or accounting. Users are strongly encouraged to consult qualified professionals before acting on any information presented. VivaScore® and its licensors disclaim any liability for any direct, indirect, incidental, or consequential damages arising from the use—or inability to use— VivaScore® or its content.


Use of Artificial Intelligence (AI) Disclaimer
VivaScore® may incorporate Artificial Intelligence (AI) features to enhance user experience and deliver personalised content. These AI-driven functionalities are re not a substitute for professional medical, legal, or wellness advice and are intended solely for informational purposes.


VivaScore® affirms its commitment to responsible and lawful AI usage by aligning with applicable frameworks and legislation, including but not limited to:
EU Artificial Intelligence Act (AI Act) — governs risk-based deployment of AI systems.
U.S. AI Action Plan (2025) — promotes responsible innovation in AI, especially in healthcare.
General Data Protection Regulation (GDPR) — ensures data protection, fairness, and transparency.
Protection of Personal Information Act (POPIA) — applicable to data processing in South Africa.
Health Insurance Portability and Accountability Act (HIPAA) — applicable to U.S.-based health data processing.

Users are advised that:
AI-generated outputs may be incomplete, imprecise, or unsuitable for their individual circumstances.
Such outputs are designed to supplement—not replace—human judgment and professional consultation.
Any reliance on AI-generated content is at the user’s own risk.

By using VivaScore®, you acknowledge and accept the integration of AI technologies within the platform. For concerns about AI or data processing, please contact our Data Protection Officer.


Data Protection and Privacy Compliance
VivaScore® processes personal data in accordance with applicable data protection regulations including UK General Data Protection Regulation (UK GDPR), the Protection of Personal Information Act (POPIA), and the Health Insurance Portability and Accountability Act (HIPAA). Personal data is collected and processed lawfully, fairly, transparently and securely.

You have the right to:
Access your personal data
Correct inaccuracies
Request deletion
Object to processing, where permitted by law

For inquiries or to exercise your rights, please contact our Data Protection Officer at: dpo@alulatechnologies.com 


Use at Your Own Risk Disclaimer
All content is provided “as is” without warranties of any kind, whether express or implied. VivaScore® makes no guaranteed regarding the accuracy, completeness, reliability, or timeliness of the content and disclaims liability for decisions made or actions taken based on the content provided.

Although every effort is made to ensure the quality and accuracy of integrated data, the interpretation, application, and use of such data are the responsibility of the user. Users are encouraged to apply discretion and verify critical information before making any health-related or personal decisions.

Alula, including its affiliates, developers, directors, employees, partners, agents, and licensors, shall not be held liable for any direct, indirect, incidental, consequential, or punitive damage arising from your use—or inability to use VivaScore®, including any alerts, tools, messages, or data interpretations generated by the app. All use is at the user’s own risk.

Where applicable, the total liability of Alula shall be limited to the amount of fees paid for the use of the VivaScore® platform, subject to applicable law.

By accessing and using VivaScore®, you explicitly acknowledge and accept this disclaimer in full, including all stated limitations relating to data accuracy, third-party liability, AI-generated content, and personal discretion.

If you require further clarification regarding your data or this disclaimer, please contact the Alula Data Protection Officer at dpo@alulatechnologies.com.

Last updated: 4 August 2025